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6 Courses | 2h 9m 16s
16 Books | 54h 8m
5 Audiobooks | 20h 5m 31s

Collaborating virtually requires behaviors, practices, and tools that facilitate efficient and effective collaboration among dispersed collaborators. As team members become more geographically dispersed, it is important to address the need for collaboration. Learn how to leverage your team's individual talents by creating a more cohesive work environment, no matter where your employees are.

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Optimizing Virtual Collaboration

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Optimizing Virtual Collaboration

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Embracing the Virtual Collaboration Revolution

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COURSES INCLUDED

Optimizing Virtual Collaboration

The 21st century has seen a broad shift in how people work. Increased globalization, remote work, and digital transformation have taken virtual collaboration technology from a novelty to an essential part of the job for much of the workforce. In this course you will explore the benefits of virtual collaboration and how it fits in to the current business environment. You'll learn about various collaboration technologies and how best to use them. You'll also learn to address challenges that may arise with making virtual collaboration key part of your organization.

5 videos | 20m Assessment Badge

Building Customer Relationships in a Virtual Environment

When you're in a customer-facing role in a virtual or hybrid work environment and you can't interact with your customers in person, how can you establish rapport, build a relationship, and get them to trust you? In this course, you'll explore the skills and strategies to bridge the virtual divide and find meaningful ways to reach out to customers, strengthen existing customer ties, and build new ones. You'll learn how vital it is to make these human connections, and what personal qualities will enable that to happen. You'll discover how to meet your customers and really get to know them in a virtual environment, and how - and when - to use different communication channels most effectively to create real human connections. You'll also learn how to reach out effectively to create valuable touch points that customers will appreciate.

7 videos | 23m Assessment Badge

Establishing Effective Virtual Teams

Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote management and tactics for communication, assessment, and meetings for virtual teams.

8 videos | 23m Assessment Badge PMI PDU

Facing Virtual Team Challenges

A virtual team can face the same difficulties as other teams, but remote teamwork also has unique challenges. In this course, you'll learn about tactics for managing teams that blend onsite and offsite members across time zones and geography. You'll be introduced to team leadership strategies for overcoming internal conflicts and handling collaboration and communication challenges. Finally, you'll learn how to evaluate and adapt your management style and approach to working on a team that is virtual.

7 videos | 18m Assessment Badge PMI PDU

Exploring Virtual Collaboration

Goodbye e-mail and intranet portals; hello cloud-powered, integrated, collaborative platforms! Digital technology enables colleagues working on a team to connect and work together, no matter how remote their location. Quick, reliable communication enables and facilitates working together as people telecommute from home. In this course, you'll learn the benefits of virtual collaboration when working with others, best practices for its successful implementation, and how to choose the right collaboration technology. You'll also learn how to avoid common mistakes when rolling out virtual collaboration. And you'll explore the key steps for leading and being a part of a virtual team.

7 videos | 25m Assessment Badge PMI PDU

Contributing as a Virtual Team Member

Companies often opt to create virtual teams in place of on-site teams. This allows employees to work from home or remote locations. However, if not managed appropriately, remote working may cause breakdowns in communication, collaboration, and teamwork. In this course, you'll learn how to develop the skills you need to show team leadership and be an effective member of a virtual team. You'll explore personal traits that are useful when working on a team remotely. You'll also learn strategies to stay connected with other team members, and ways to manage your time and overcome the challenges associated with managing teams remotely.

5 videos | 17m Assessment Badge

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BOOKS INCLUDED

Book

MIT Sloan Management Review on Virtual Collaboration

In this collection of articles from MIT Sloan Management Review, you'll learn how to work remotely--and make it work; employ, trust, and monitor a crowdsourced workforce you've never even met; and manage employees who expect the option to work from home.

25m By MIT Sloan Management Review

Book

MIT Sloan Management Review Article on When Collaboration Fails and How to Fix It

This article from MIT Sloan Management Review leaders can diagnose team dysfunction by looking for six common patterns.

20m By Inga Carboni, Rob Cross

Book

MIT Sloan Management Review Article on In Search of the Collaboration Sweet Spot

This article from MIT Sloan Management Review discusses why it's not how often brands work together but how many work together that matters for customers.

3m By Sam Maglio

Book Summary

The Successful Virtual Classroom: How To Design And Facilitate Interactive And Engaging Live Online Learning

The Successful Virtual Classroom provides detailed instruction on how to create a virtual classroom that's as engrossing as it is encouraging. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

10m By Darlene Christopher

Book

The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across Boundaries

Containing an array of illustrative cases as well as practical tools for designing, implementing, and maintaining effective virtual work, this resource provides a framework for working collaboratively across boundaries of time, space, and culture.

13h 12m By Jill Nemiro, Lori Bradley, Michael Beyerlein, Susan Beyerlein (eds)

Book

Working at a Distance: A Global Business Model for Virtual Team Collaboration

Organizations are implementing virtual teams using web technologies as a cost-effective measure for training and project development. This timely book provides a detailed, comprehensible virtual team business model for managers, professionals, teachers or students involved globally with such initiatives.

2h 51m By Cassandra J. Smith

Book

Collaboration Tools for Project Managers: How to Choose, Get Started, and Collaborate with Technology

Showing project managers how to lay a solid foundation for virtual collaboration, this book provides the latest information, success stories, and an easy-to-follow guide to implementing online collaboration tools and helping to overcome obstacles.

3h 28m By Elizabeth Harrin

Book

Trust in Virtual Teams

Providing a clear view of how virtual projects can succeed, this thoughtful and pragmatic guide explores how quality assurance compliments and promotes effective organizational design and project management to build solid trust relationships within virtual teams.

3h 25m By Thomas P. Wise

Book

Where in the World is My Team?: Making A Success Of Your Virtual Global Workplace

Ideal for managers and those interested in succeeding in a global economy, this easy-to-follow guide introduces new technologies and focuses on the Key Performance Zones for global team collaboration with briefing report summaries to emphasize key points.

3h 20m By Terence Brake

Book

The Connect Effect: Building Strong Personal, Professional, and Virtual Networks

Based on the author's twenty-plus years of experience running networks, as well as interviews with top executives, researchers, and thought leaders, this strategic guide will help you take a conscious, systematic approach to networking.

2h 34m By Michael Dulworth

Book

Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams

With diverse case studies and examples, this essential guide discusses how leading a virtual team requires a new set of skills and a facilitative leadership approach, and provides practical strategies, tools and solutions for the key issues involved in managing at a distance.

4h 24m By Penny Pullan

Book

Virtual Coach, Virtual Mentor

Providing a wide variety of perspectives on a rapidly growing phenomenon, this timely, significant book aims to encourage more practitioners and their clients and more organizations to experiment with using electronic media to enrich coaching and mentoring.

4h 28m By David Clutterbuck, Zulfi Hussain (eds)

Book

The Five Roles of a Master Herder: A Revolutionary Model for Socially Intelligent Leadership

Exploring "the way of the horse," an experiential wisdom gained by studying the nonpredatory power of horses, this book adapts these horse-inspired insights into useful tools for developing collaborative leadership and managing change.

3h 35m By Linda Kohanov

Book

The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees

Presenting an actionable framework for meeting today's toughest business disruptions head-on, this book guides you step-by-step through the process of recruiting top employees and building an engaged culture-one that will drive your company to long-term success.

4h 42m By Jeanne C. Meister, Kevin Mulcahy

Book

The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere

What does it mean to "go to work" when you don't actually leave the house? This is the ultimate guide for remote workers who want to stay engaged as team members, maintain robust work relationships, and keep an eye on their long-term career goals.

2h 58m By Kevin Eikenberry, Wayne Turmel

Book

Building and Managing High-Performance Distributed Teams: Navigating the Future of Work

Send your company confidently into a new age, one in which people, not buildings, are at its heart. This book will teach you the difference between distributed and remote teams and why "opening the net" is key for hiring the best talent.

4h 13m By Alberto S. Silveira Jr.

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AUDIOBOOKS INCLUDED

Audiobook Summary

Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams

Virtual Leadership explores the challenges associated with working remotely, and guides you on how to lead virtual teams. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

21m 3s By Penny Pullan

Audiobook

Creative Conspiracy: The New Rules of Breakthrough Collaboration

This audio edition reveals the keys to the kind of collaboration that allows teams to reach their full creative potential and maximize their results.

6h 45m 7s By Leigh Thompson

Audiobook

Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise

This audio edition shows businesses the definite costs to doing work in a virtual environment, offers proven methods for measuring these costs, and provides guidance on managing them.

4h 45m 46s By Karen Sobel Lojeski, Richard R. Reilly

Audiobook

Remote: Office Not Required

This audio edition thoroughly explores the "work from home" phenomenon, as well as explains the challenges and unexpected benefits.

3h 22m 44s By David Heinemeier Hansson, Jason Fried

Audiobook

The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere

This audio edition is for remote workers who want to stay engaged as team members, maintain robust work relationships, and keep an eye on their long-term career goals.

4h 50m 51s By Kevin Eikenberry, Wayne Turmel

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COURSE Communication Unit Introduction

CHANNEL Setting and Managing Priorities

COURSE Creating a Solid Support Base through Peer Relationships

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雷火电竞查询

GETTING STARTED

COURSES INCLUDED

EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES

BOOKS INCLUDED

AUDIOBOOKS INCLUDED

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