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Certification Exam:
Expertise:
- 5 Courses | 3h 17m
- 4 Courses | 3h 26m 52s
- 2 Courses | 50m 16s
- 3 Courses | 3h 6m 37s
- 7 Courses | 4h 53m 52s
- 10 Courses | 6h 18m 33s
Acquire the skills needed to utilize Microsoft Outlook in a work environment as you prepare for the TOSA Outlook 2016, TOSA Outlook 2019, and TOSA Outlook 365 certification exams.
GETTING STARTED
Setting Up
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1.Installing an account3m 10sNOW PLAYING
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2.Using Outlook5m 39sUP NEXT
GETTING STARTED
Setting Up
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1.Finding & opening the application3m 16sNOW PLAYING
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2.Installing an account3m 10sUP NEXT
GETTING STARTED
Setting up the application
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1.Course Overview: Setting up the application26sNOW PLAYING
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2.Installing the application3m 44sUP NEXT
GETTING STARTED
Formatting Email
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1.Formatting your text5m 18sNOW PLAYING
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2.Inserting special characters6m 34sUP NEXT
GETTING STARTED
Formatting Email Text
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1.Formatting your text4m 51sNOW PLAYING
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2.Adding color & text effects5m 28sUP NEXT
GETTING STARTED
Adding elements & printing emails
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1.Course Overview: Adding elements & printing emails30sNOW PLAYING
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2.Using attachments3m 40sUP NEXT
COURSES INCLUDED
Setting Up
Outlook 2016 is the email client that ships with the Microsoft Office suite. Discover how to configure an account, explore the interface and available tools, access help, and use keyboard shortcuts to help you save time.
6 videos | 25m
Assessment
Badge
Sending & Receiving Email
Outlook 2016 makes it easy to send and receive emails. Learn how to send, receive, reply to and forward emails; work with attachments; create out-of-office and automatic replies; and print emails.
16 videos | 1h 1m
Assessment
Badge
Contact Tools
Outlook 2016 makes it easy to keep track of people you connect with. Discover how to add, import,export, and categorize contacts; create and manage groups; and configure your address book.
11 videos | 47m
Assessment
Badge
Calendar Tools
Keep track of events, meetings and appointments in Outlook 2016 using the calendar function. Discover how to configure your calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks.
13 videos | 50m
Assessment
Badge
Using Outlook 2016 with Office 365
Streamline your email management with Microsoft Outlook 2016. With your qualifying Office 365 subscription account, you can get a free download of Outlook 2016 and sign up for the latest software updates released by Microsoft. This course shows recent updates available to Office 365 subscribers using Outlook 2016. Learn how to use the Focused Inbox. Share files via OneDrive and SharePoint. Enjoy sending and receiving attachments with the new streamlined attachment interface.
3 videos | 12m
Badge
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COURSES INCLUDED
Setting Up
Discover how to install an Outlook 2019 account and navigate the interface so you can easily access your e-mails. This course shows how to access Outlook 2019 on your desktop and install your email account. See how to navigate the interface and access its features; find and use the Help tool; customize the Outlook environment to facilitate quick and easy access to your email correspondence. Learn how to manage your notifications settings and minimize disruptions. Finally, you will learn how to create and use easy keyboard shortcuts that will save you many clicks.
7 videos | 28m
Assessment
Badge
Sending & Receiving Email
Explore how to send, receive, and reply to different types of e-mails with Outlook 2019. In this course, you will begin by exploring how to compose, send, save, forward and reply to e-mails. Learn how to activate Read Aloud tool for any e-mail in Outlook that needs to be read aloud. Examine how to send an e-mail to multiple recipients, and learn the difference between the To, Cc, and Bcc fields; see how to insert and view mentions from your inbox to draw attention to your contacts. Observe how to share files via OneDrive and SharePoint and make email attachments; request delivery receipt; set up out-of-office and automatic replies. Finally, you will learn how to save emails as PDFs and print them out.
16 videos | 1h 3m
Assessment
Badge
Contact Tools
Outlook 2019 makes it easy to keep track of people you connect with. In this 11-video course, you will discover how to add, import, export, and categorize contacts; create and manage groups; and configure your address book. First, explore how to use your address book to get the most out of it, then add a contact. Examine how to import and export contacts; organize your contacts into groups; and create a collaborative workgroup, allowing you to work directly with other group members from your inbox. Then explore how to create and view conversations and also create a meeting from your group. This leads into learning ways to manage your Office 365 group, edit and delete groups, and join other groups. Next, learn how to organize your contacts by placing your contact entries into different folders, and then categorizing your contacts to differentiate between entries in your Outlook address book. The course concludes by demonstrating how to print your address book and save it as a PDF, and how to configure your address book.
11 videos | 51m
Assessment
Badge
Calendar Tools
Keep track of events, meetings, and appointments in Outlook for Office 2019 by using the calendar function. In this 15-video course, learners will discover how to configure a calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks. Begin with an overview of the calendar, and then learn how to create a one-off or recurring event. Outlook's meeting function allows you to propose and schedule a meeting, while at the same time send e-mail invitations to your intended participants. Discover how to do this along with managing your meetings. You will explore how to create events from your e-mail; create a calendar, and import and export a calendar. Also, observe how to manage multiple calendars; print a calendar and save as a PDF, and configure your calendar. Discover how to create a task with Outlook's To-Do List function; assign a task; and then organize your tasks. Finally, observe how to customize tasks.
15 videos | 1h 3m
Assessment
Badge
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COURSES INCLUDED
Setting up the application
Outlook for Microsoft 365 is the email client that ships with the Microsoft 365 suite. In this course you are going to see how to configure your account, explore the interface, manage notifications and access the help tool.
7 videos | 23m
Assessment
Badge
Sending and receiving emails
With Outlook Microsoft 365 it's easy to send and receive emails. In this video you are going to see how to open and read your messages and also how to send and respond to emails. More sophisticated topics like saving a message as a draft, creating a mailout and out-of-office messages, requesting a delivery or read receipt are also going to be covered in this course.
8 videos | 26m
Assessment
Badge
COURSES INCLUDED
Formatting Email
There are numerous formatting techniques that can be applied to Outlook 2016 emails. Discover how to format text, use lists, work with styles and templates, and manage signatures.
13 videos | 57m
Assessment
Badge
Organizing Email
To be productive, you need to keep your Outlook 2016 emails organized. Explore how to mark, flag, categorize, filter, and sort emails; use conversations and folders; use conditional formatting; and handle junk email.
19 videos | 1h 15m
Assessment
Badge
Configuring the Client
Customize Outlook 2016 to make it your own. Learn how to add multiple accounts; work with RSS feeds; customize the interface, ribbon, and Quick Access Toolbar; and use the import and export function.
11 videos | 53m
Assessment
Badge
COURSES INCLUDED
Formatting Email Text
There are numerous formatting techniques that can be applied to Outlook 2019 e-mails. Discover how to format text, use lists, work with color, and manage your styles and style sets, in this 11-video course. Begin with a look at ways to format your text. You can change its appearance with various text formatting options. Then learn how to add color and text effects, such as highlighters, bold, italics, underline, and strikethrough. Also learn how to add custom colors using the Advanced Color tools. Learners next discover how to format the text in an e-mail by using the Alignment and Capitalization tools; ensure that text is laid out properly by using Line and Paragraph Spacing tools; and observe how to insert special characters. Browse the various text styles available in the styles gallery, moving between styles sets and customizing your default style settings in Outlook. Explore how to create your own text style, and then create a style set. Finally, observe how to create bullet and numbered lists, and then customize your lists.
11 videos | 51m
Assessment
Badge
Designing & Shaping Email
There is a wealth of design and template tools that you can use in Outlook to customize the overall design of your e-mail. This 9-video course demonstrates how to change your e-mail theme and background, add and manage signatures, and use templates to speed up your writing. To begin, explore Outlook's themes, which allow you to control the font styles, color sets, and effects. Then move on to customizing your e-mail background, adding color, texture, or images. Learn how to use e-mail templates, which can speed up the writing of e-mails, and then discover how to create an e-mail template. Next, learn how to insert quick parts, which can be used to store pieces of content that can be quickly inserted into the body of your e-mail, and also learn how to insert icons, equations, and 3D models. Finally, examine how to create signatures, which allow you to attach certain information at the end of every message, and to conclude, managing signatures, where you can store and use different versions and styles.
9 videos | 38m
Assessment
Badge
Proofing Email
With Outlook's suite of proofing and review tools, you can be sure that the e-mails you send will be clear, accessible, and error-free. In this 7-video course, learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients. Begin by exploring Outlook's Spelling and Grammar tools to spellcheck your e-mails. Next, learn how to configure your spellcheck to adjust what sort of checks are performed on your text. You will then examine the AutoCorrect function, which can save time if you often spell particular words incorrectly; learn how to use dictionary and reference tools, which can be used to check, proof, and improve your e-mails, and also take a look at Smart Lookup, which is a great way of quickly retrieving information, definitions, and even images to tidy up or improve an e-mail. Explore how to translate text in your e-mail with Outlook's suite of integrated translation tools, and conclude the course by observing how to check your e-mail's accessibility.
7 videos | 34m
Assessment
Badge
Tagging, Sorting & Filtering Email
In this 10-video course, you will discover how Outlook gives you everything needed to help keep track of your e-mails, and find messages quickly and easily. Begin with learning how to mark an e-mail as read or unread--this helps you to find particular e-mails quickly and easily. Then explore the use of the Focused Inbox in Outlook, which allows you to view your most important e-mails in one place. You can also flag an e-mail, making it easier to locate at a later time; add a category if you want to label and quickly find your e-mails, and manage these categories with the Categorize tool. You can also use the conversation view to organize your messages into conversation threads, bringing together original messages, replies, and e-mails you have sent. Discover how to use filters to define what is displayed and not displayed in your inbox; sort your e-mails by changing the order in which they are displayed, and also customize your sort order. To conclude, learn how to use conditional formatting in your inbox.
10 videos | 42m
Assessment
Badge
Organizing Emails
To be productive, you need to keep your Outlook 2019 e-mails organized. Explore how to use folders, search for e-mail, and handle junk e-mail in this 10-video course. Begin by learning how to delete messages, which will free up space in your e-mail inbox. Then discover how to manage and clean up conversations from the mailbox cleanup setting menu in Outlook; organize your e-mails into folders; use Outlook's Favorites list to create favorite folders; and create search folders, sometimes known as virtual folders, to automatically find and organize your e-mails. Learn how to use the search tool to search for e-mails in your inbox, and then configure your search options. Explore how to combat junk mail by configuring Outlook to prevent it from arriving in your inbox, and how to mark unwanted e-mails by creating rules to automatically identify and remove them from your inbox. Conclude by exploring how to archive e-mails.
10 videos | 44m
Assessment
Badge
Optimizing Workflows
Outlook 2019 features a variety of different ways to improve the ways in which you work. In this 10-video course, learn how to dictate messages, convert e-mail conversations into meeting invitations, and use the rules, Quick Steps, and delegation tools to manage your mailbox. Begin by discovering how to use the Scheduling Assistant to configure a meeting, and then learn how to use Calendar tools to convert conversations into events. Next, explore how to use default Quick Steps, which are tools that can be used to automate actions in Outlook, and then create custom Quick Steps to automate actions. Observe how to use rules to manage the mailbox and automate actions, and then create a custom rule to organize the mailbox. Learn how to activate, edit, and delete rules in Outlook; use the Send/Receive tools to control when and how Outlook sends and receives messages, and set up delegated access to a mailbox in Outlook. Conclude by discovering how to perform actions in another user's mailbox via delegated access in Outlook.
10 videos | 44m
Assessment
Badge
Configuring the Client
In this 9-video course, you will discover how to customize Outlook 2019 to make it your own. Learn how to add multiple accounts, customize the interface, ribbon, and Quick Access Toolbar, and use the import and export function. Begin by learning how to add a second user account, and once added, explore how they can be managed in different ways, deciding which one is your default account, manage offline settings, and remove additional accounts no longer needed. Customize the interface appearance by changing the background or theme, and modify Outlook's view setting to suit your preferences. Discover how to customize the Quick Access Toolbar and the tool ribbon display. Observe how to manage Outlook add-ins, if you want to add third-party applications to help improve your workflow, and also manage your hard drive allocation, useful if you have multiple accounts stored on your Outlook client and want to limit the amount of hard drive space each user has. To conclude the course, learn about importing or exporting Outlook data.
9 videos | 37m
Assessment
Badge
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COURSES INCLUDED
Adding elements & printing emails
With Outlook 365 you can add different elements to your messages. In this course, you'll lean how to attach share files from OneDrive and SharePoint as well as insert objects into your emails. You'll also learn how to insert a mention, a poll or survey button, as well as how to print and save email messages as a PDF.
9 videos | 37m
Assessment
Badge
Using contact tools
Outlook 365 makes it easier to keep track of people you connect with. In this course, you are going to see how to add, import, export and categorize contacts. You are also going to see how to create and manage groups, as well as how to configure your address book.
11 videos | 47m
Assessment
Badge
Using calendar tools & tasks
Keep track of events, meetings and appointments in Outlook 365 using the calendar function. Discover how to configure your calendar, create and organize events and meetings, add, import, and export calendars, and work with tasks.
12 videos | 45m
Assessment
Badge
Formatting email text in Outlook 365
There are numerous formatting techniques that can be applied to Outlook 365 emails. Discover how to format text, use lists, work with color, and manage your styles and style sets.
9 videos | 32m
Assessment
Badge
Designing & Shaping email in Outlook 365
There's a wealth of design and template tools that you can use in Outlook to customize the overall design of your email. Learn how to change your email theme and background, add and manage signatures, and use templates to efficiently design and shape your email.
10 videos | 41m
Assessment
Badge
Proofing email in Outlook 365
With Outlook's suite of proofing and review tools, you can be sure that the emails you send will be clear, accessible, and error-free. Learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients.
7 videos | 29m
Assessment
Badge
Tagging, sorting and filtering emails
Outlook includes everything you need to keep track of your emails and find messages very quickly with flagging, tagging, categorizing, sorting and filtering.
10 videos | 33m
Assessment
Badge
Organizing emails in Outlook 365
To be more productive, you can keep your Outlook emails well organized in different ways, for example deleting old emails. This course lets you discover how to use folders to manage your inbox and search for emails. You will also learn how to handle junk email, archive emails and create email rules.
9 videos | 33m
Assessment
Badge
Optimizing Workflows in Outlook 365
Outlook features a variety of different ways of improving the way you work. Discover how to dictate messages, convert email conversations into meeting invitations, and use the rules to automate actions and save you time. You will also learn how to use Quick Steps, and delegation tools to manage your mailbox.
12 videos | 42m
Assessment
Badge
Configuring the Outlook Client in Outlook 365
This course will focus on customizing Outlook 365 to make it your own. Learn how to customize the interface, ribbon, and Quick Access Toolbar to get access to the tools you need the most. Discover how to import and export your data and also manage add-ins to help improve your workflow.
9 videos | 34m
Assessment
Badge
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