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The word "feedback" might make the hair on the back of your neck stand up. Many people think of feedback as a threat. Even positive feedback can seem like an attack. Our egos and self-esteem tell us to shut down and drown it out. But feedback is a necessary part of professional growth and development. With a positive mindset, you can stay calm, take feedback on board, and use it to improve your performance and further your career. In this course, you will explore how receiving feedback differs from receiving simple praise or criticism. You will learn how listening to genuinely constructive feedback with a positive mindset can influence your reactions and responses. You will also learn how applying feedback can catalyze your professional growth and self-development.

Everyone working on a team has particular strengths. To get teams to perform at their best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn techniques for building and managing teams, including how to set effective team goals, identify roles, assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively to improve teamwork, so that it strengthens your team leadership and the collaboration between your team members.

Though it's invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference. This course will teach you how receiving feedback differs from getting simple praise or criticism. You'll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You'll also learn how applying feedback can help your professional growth and self-development.